Effective Date: August 5, 2026
Career Awakenings is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or receive our services.
Personal Information You Provide
When you contact us or become a client, we may collect:
Name, email address, phone number, and mailing address
Employment history and career-related information
Assessment results and counseling notes
Payment and billing information
Any other information you voluntarily share during our interactions
Information Collected Automatically
When you visit our website, we may automatically collect:
Browser type and device information
Pages visited and time spent on our site
IP address and general location
Cookies and tracking technologies (see Cookies section below)
We use the information we collect for the following purposes:
To provide career counseling and coaching services
To communicate with you about appointments and services
To process payments and manage billing
To improve our website and services
To respond to your inquiries and requests
To comply with legal obligations
To protect the rights and safety of ourselves and others
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With your consent: When you authorize us to share information
Service providers: With trusted vendors who assist us in operating our business (e.g., payment processors, email services)
Legal requirements: When required by law, court order, or governmental regulation
Safety concerns: When necessary to prevent harm to yourself or others, as required by professional ethics
Business transfer: In connection with a merger, sale, or transfer of assets
As a licensed counseling practice, we maintain strict confidentiality regarding all counseling sessions and records. Your counseling information is protected by professional ethics and applicable laws.
Exceptions to Confidentiality:
If there is imminent risk of harm to yourself or others
If we suspect abuse or neglect of children or vulnerable adults
If required by court order or subpoena
When you provide written authorization to release information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure server technology (HTTPS)
Password protection on client accounts
Encrypted communications where possible
Restricted access to client records
Regular security assessments
However, no internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover we have received information from a child, we will delete it promptly.
You have the following rights regarding your personal information:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent for data processing
Opt-out of marketing communications
Request a copy of your counseling records
To exercise these rights, please contact us using the information on our Contact page.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client counseling records are retained according to professional standards and applicable regulations.
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Effective Date." Continued use of our services after changes indicates your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or your personal information, please contact us. Thank you for trusting Career Awakenings with your information.